A1 Non-Emergency Transportation Services
Safe & Courteous Transportation When You Need It!
We believe that every person deserves respect, dignity, and opportunities to thrive, regardless of their mental abilities.
A1 Non-Emergency Transportation Services
A1 Non-Emergency Transportation Services is a modern, on-demand transportation and courier service dedicated to improving mobility and independence for individuals with disabilities and those requiring non-emergency medical transportation. We combine the reliability of traditional medical transport with the convenience and technology of ride-share platforms like Uber—ensuring every passenger receives safe, comfortable, and dignified service to their destination.
Our mission is to make every ride accessible, dependable, and compassionate. Whether you need to get to a doctor’s appointment, therapy session, family gathering, or simply run errands, our trained drivers and wheelchair-accessible vehicles make it easy to travel with confidence and comfort.
In addition to passenger transport, we also provide secure document and package courier services for medical offices, legal firms, organ delivery, and other professionals who need reliable same-day delivery.
Our Services
Non-Emergency Medical Transportation (NEMT)
We specialize in transportation for individuals who need assistance traveling to and from:
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Doctor and specialist appointments
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Physical therapy or rehabilitation sessions
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Outpatient procedures
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Dialysis, chemotherapy, and other recurring treatments
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Hospitals, clinics, and senior care centers
Our vehicles are equipped with wheelchair lifts or ramps, and our drivers are trained in safe passenger assistance and sensitivity protocols.
Wheelchair and Mobility Assistance
We understand that mobility needs vary. Our fleet includes:
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Wheelchair-accessible vans and vehicles
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Options for stretchers and mobility devices
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Professional assistance from trained drivers during boarding and disembarking
Everyday Transport for People with Disabilities
Beyond medical trips, we help passengers stay connected to their communities with rides for:
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Grocery shopping and errands
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Family visits and social events
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Work or educational programs
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Recreational outings and activities
Our platform allows passengers or caregivers to easily schedule rides in advance or request on-demand service through our mobile app or phone line.
Document and Package Courier Services
We also offer professional, secure courier delivery for:
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Medical records and confidential documents
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Prescription or lab specimen delivery
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Legal and business paperwork
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Small parcels and time-sensitive packages
- TWIC & TSA approved organ delivery
All deliveries are tracked, signed for, and handled with strict confidentiality and professionalism.
The company accepts multiple medical coverage options:
* Medi-Cal / Medicare
* Blue Cross / Blue Shield
* Alameda Alliance
* Kaiser
* Aetna
Please call ahead for approval.
Schedule Your Pickup — It’s Easy!
Booking your ride or courier service is simple and convenient. You can schedule your pickup in the way that works best for you:
📞 Call Us:
Prefer to speak with someone? Give our friendly dispatch team a quick call. We’ll confirm your details, answer any questions, and schedule your ride on the spot.
📝 Online Form:
If you’d rather book at your own pace, complete our easy online scheduling form. Just enter your pickup location, destination, and any special assistance needs. One of our team members will quickly confirm your appointment.
Whether you’re planning ahead for a medical appointment or need a same-day courier delivery, we make scheduling fast, friendly, and accessible for everyone.
Contact
Toll Free: (800) 889-6667
Mobile: (510) 861-2159
Email:
Office Address
A1 Non-Emergency Transportation Services